Technical Records Specialist

Community Council Of Idaho
Caldwell, ID Full-time
Posted on November 15, 2019

Technical Records Specialist - Full-Time

Essential Duties and Responsibilities (Other duties may be assigned)

  • Review client intake applications to determine eligibility
  • Establish new client files
  • Provide receptionist support:

*Word processing

*Data processing and input



*Take and forward phone and electronic inquiries

*Greet walk-in visitors

*Provide information

*Refer inquiries to proper recipients

*Prepare, receive, and route incoming/outgoing correspondence, mail, and letters

  • Process bills, payment requests, and related financial docs
  • Order supplies and materials
  • Translate for non-English speaking clients
  • Translate records, reports, letters, and related documents
  • Knowledge of English grammar, spelling, punctuation, and composition
  • Knowledge of basic bookkeeping practices and procedures
  • Manage multiple priorities, meet tight deadlines, and pay close attention to detail, and remain calm under pressure
  • Maintain standards of confidentiality of CC Idaho clients and records
  • Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices



  • High School Diploma or GED
  • Ability to read, speak, and write in both English/Spanish in a business setting
  • Ability to operate standard office equipment and be proficient in Microsoft Office applications
  • Current driver's license and proof of auto insurance
  • Must pass a background check


  • Three to six months’ clerical experience

Required Physical Demands

  • Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms
  • Must be able to lift and/or move up to 25 pounds

Work Environment

  • May be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is usually moderate.